Track your shipment
Enter the tracking number from your receipt. We will show you how to check its status with us or with the onward carrier.
How tracking works
Each parcel gets our own reference when you book. After it reaches the hub in Dubai, the UK or JFK, it is handed to a carrier at destination, and we send you that carrier's tracking number so you can follow the final delivery.
Parcel not moving?
Parcels can pause for a day or two at customs, which is normal. If there has been no update for more than three working days, contact us with your reference.