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Packing and restrictions

How to pack a parcel for international shipping

An international parcel is handled many times, often by machines, and may be opened at customs. Pack it to survive a drop and to be easy to inspect and reseal.

Choose the right box

Use a new or near-new double-wall carton. Old boxes lose strength. Leave about 5 cm around fragile items for cushioning, but no more, because extra size increases the price.

Cushion and separate

  • Wrap each fragile item individually in bubble wrap
  • Fill gaps so nothing moves when you shake the box
  • Put heavy items at the bottom
  • Keep food and liquids in sealed bags, away from clothes

Seal properly

Use strong packing tape in an H pattern across every seam, top and bottom. Do not use string, sellotape or a cloth wrap; carriers refuse cloth-wrapped parcels.

Label and list

  • Put the receiver's address and phone number inside the box too, in case the outer label is damaged
  • Remove or cover old labels and barcodes
  • Keep a written list of contents and values for the customs declaration

Let us check it

Bring the parcel open to a branch if you are unsure. We will check the packing and the contents against the destination's rules before sealing.

Ready to send a parcel?

Tell us what you are sending and where. We reply with a rate, the routing and the transit time.